Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.
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The Manager – Digital Sales Channels supports Field Sales Managers (GAM/KAM/AM) in technical discussions with customers related to NDC, United Corporate Direct (United for Business), TripLink (and other direct channel suppliers). Develops and consults on distribution technology initiatives related to the modernization of airline retailing. Primary focus is to champion United’s distribution options throughout the corporate travel community to increase company revenue, while lowering our cost of doing business. The Manager – Digital Sales Channels will help drive improved share premium, improved contract compliance, and increase revenue through multiple technology initiatives.
Key Responsibilities:
- Facilitates customer implementation of NDC & UCD projects
- Develops and nurture relationships with key corporate customers on behalf of Digital Sales. Effectively communicate the benefits of United’s distribution strategy related to NDC and direct channel to increase revenue and share generation.
- Technical liaison between Digital Sales, corporate customers and TMCs in projects that shift United content consumption to NDC-enabled modern retailing channels (NDC connection options, content benefits and overall channel considerations).
- Manage workstreams related to UCD, Break from Business, Traxo, ChromeRiver, Expensify, Emburse and Duty of Care providers.
- Through strategic contracting efforts (“Blueprint”) Placement of digital marketing assets on B2C booking sites to highlight and differentiate United’s product offering [to influence travelers to select United Airlines). Includes consultative discussions to optimize shelf space in corporate OBTs relative to other carriers.
NOTE: This position will require approximately 50% travel and provides for a US-based remote work arrangement ideally located near a United Hub.
The salary for this position is $103,500 to $151,800, dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.
Qualifications
What’s needed to succeed (Minimum Qualifications):
United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
- Bachelor's degree or 4 years of relevant work experience
- Minimum 5 years of sales/airline management experience required.
- Must be legally authorized to work in the United States for any employer without sponsorship
- Experienced knowledge of corporate online booking tools (administration, capabilities, strengths, weaknesses).
- Knowledge of GDS distribution tools (Sabre, Travelport, Amadeus), as well as content aggregators (TravelFusion, Duffel, Verteil, etc.).
- Working knowledge or New distribution capabilities
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
