Assistant Manager - Luxury Day Spa


 

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Are you an experienced professional in the spa industry, seeking a leadership role in a soon to be open tranquil and luxurious day spa in Southampton. Blue Water Spa Southampton is now hiring an Assistant Manager to join our dynamic team!

Responsibilities:
✨ Assist the Spa Manager in overseeing day-to-day operations and ensuring a seamless guest experience.
✨ Supervise and provide guidance to spa staff, including estheticians, therapists, and front desk personnel.
✨ Coordinate and schedule appointments, optimizing therapist utilization and minimizing wait times.
✨ Assist with inventory management, product ordering, and ensuring availability of supplies and equipment.
✨ Handle guest inquiries, concerns, and complaints, providing exceptional customer service at all times.
✨ Collaborate with the Spa Manager in developing marketing initiatives and implementing promotional strategies.

Requirements:
Minimum of 2 years of experience in the spa industry, preferably in a supervisory or assistant management role.
Strong leadership skills with the ability to motivate and mentor spa staff.
Excellent organizational and time management abilities to ensure efficient operations.
Exceptional customer service skills and the ability to handle guest inquiries and resolve issues.
Knowledge of spa treatments, products, and industry trends.
Must be available to work weekends and some evenings
Proficiency in computer systems and spa management software.

Benefits:
Competitive salary
Monthly Bonus
Paid Time Off
Health Insurance Available
Life Insurance
A fun and inviting work environment focused on well-being and relaxation.
Discounted spa treatments and retail products for employees.
Ongoing training and professional development opportunities.
Opportunity to contribute to the growth and success of a premier day spa.

Join our team and be part of an exceptional spa experience where tranquility meets professionalism. We look forward to welcoming you to the Blue Water Spa family!

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