Customer Service Associate ||28077


 

Essential Functions and Responsibilities:

  • Batches documents
  • Keys data from source documents in a timely and efficient manner
  • Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule
  • Demonstrate flexibility in satisfying customer demands which include reprographic services, and shipping and receiving
  • Maintain and monitor tidiness in break areas
  • Stocking the break areas with refreshments and general supplies
  • Take inventory of office supplies; identifying when to replenish and how much
  • Performs verification duties as required
  • May troubleshoot data problems
  • May operate peripheral equipment
  • May assist in development of production formats and keying procedures
  • Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
  • Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers
  • Performs other duties as required
  • Repetitive motion is required: may require twisting/bending/climbing
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hands and arms
  • Required to regularly sit, talk or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

Qualifications

Required:

  • H.S. diploma or equivalent
  • Customer service experience
  • Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
  • Ability to work independently and as part of a team
  • Ability to read, write and speak English
  • Required to to stand, walk, simple grasp, reach with hand and arms.
  • Required to regularly sit, talk or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  • Repetitive motion is required; may require twisting/bending/climbing
  • May lift up to 50 lbs. frequently

The pay rate for this position is $20 per hour; however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work Location: In person

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