Patient Service Representative - Logan Psychiatry - Budge Clinic
Location: Logan, Utah
Description: Intermountain Healthcare is at present looking to employ Patient Service Representative - Logan Psychiatry - Budge Clinic right now, this vacancy will be presented in Utah. For detail informations about this vacancy opportunity kindly read the description below. The role of the Patient Service Representative (PSR) is to provide exceptional patient care by crea! ting a customer/patient service experience that is phenomenal for each and every patient visit. The PSR works as a partner in the clinic together with the physician(s), clinical staff, other front desk staff and manager to provide a welcoming, caring and healing environment for patients. Where this position deals directly with patients and family members, the PSR is responsible to ensure that patients’ needs are listened to, understood and resolved. The ideal candidate will be one who is outgoing, enjoys working with people, one who smiles and interacts in a positive manner to create a positive first impression of the clinic, its staff, physicians and services.
A PSR in the Intermountain Medical Group has the responsibility to keep the clinic running smoothly, the physician working efficiently, and to assist primarily with front-desk duties such as registering patients, ensuring accurate demographic information is obtained/updated in the registration software, co! llecting co-payments, insurance information and other related ! front-end assignments.
A successful PSR becomes the patient’s advocate as they coordinate services such as scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges. The PSR is also responsible for effective billing, problem solving, and maintenance of financial computer records of clinic patients following Intermountain’s policies and procedures. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic’s success in providing exceptional patient care.
S ense people’s needs before they ask (take initiative)
H elp out other team members (teamwork)
A cknowledge people’s feelings (show! empathy)
R espect the dignity and privacy of everyone (be courteous)
E xplain what’s happening (communicate)
Entry Rate: $10.62
Benefits Eligible: Yes
Shift Details: This is a part-time, benefits-eligible position. Must be available to work 25 hours per week. Shifts will be Monday, Tuesday and Wednesday from 8:45 a.m. to 5:00 p.m.
Department: Logan Psychiatry
Additional Details: After applying, please check your email often. This position requires assessment testing and notification will be sent to you through email.
Minimum Requirements
Minimum of six months of customer service experience involving interactions with customers either in person or by phone
Demonstrated basic computer skills involving word processing and data entry
Physical Requirements
Seeing, speaking, listening/hearing, manual dexterity
Preferred Qualifications
One! year or more of customer service experience in a hospital or physician! office setting
Previous work experience in accounting or billing
Please Note
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
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If you were eligible to this vacancy, please deliver us your resume, with salary requirements and a resume to Intermountain Healthcare.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Wed, 25 Sep 2013 19:49:32 GMT
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